C........s

member since 2019

Recent Reviews1 total

Curaleaf - Worth (Recreational)

2/15/2024
So done with Curaleaf in general. Their customer service is the all time worst customer service out there. Most of the in store employees aren’t bad, but if there was a problem with any order they can’t do Jack to help you. You can’t call customer service because it’s out sourced and they give you incorrect information, so you go through the website when there was an issue with your order and they never respond. It took me a month to get a response about being charged for the wrong product and that response was “we heard everything worked and out glad we could help” when NOTHING was resolved. The same issue almost happened again at the counter and the manager could only discount the products to get them close to the correct price and customer service thought that was me getting reimbursed my $60. I responded to that email and the “how did we do” email irate and still had no one reach out to me. Now I looked on their site and the product is labeled correctly but is STILL listed as twice the price. What’s worse is other curaleaf locations have the product at the correct $15 price, where this one is ripping off its customers hoping they won’t notice they’re selling a 50mg CBD/THC product at the same price they sell the 100mg CBD/THC version. You won’t see me walk in here again.