The Vault - Spokane
4/20/2022
As regular vault Customer I was shocked by the horrible service I received on 4/20 of all days. I went in to purchase an oz , which was on their discount sheet for the day. Upon cashing out they raised the price on me. I pointed to the sheet with discounts on the table (correctly dated also) and was then told I was mistaken. The manager quickly got rid of the price sheet and pointed me to others with higher pricing. I asked nicely if they would honor the price they displayed like all other stores will do. The employee then mocked me and the manager was very rude. It is 4/20 and I came in to your store first thing in the morning and you treated me with horrible customer service over a $30 price difference on a $150 purchase. One employee defended my position but he was also told by the manager to basically f-off. Sad day Vault. Your manager should get training in customer service.