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I love this place. Generally the best SHAKE in town. Deals are good. Very friendly staff. Large variety of choices. Personally I have tried the Amy and Al’s Brownies, which are really good. Also the Mint Cafe is really nice as well. The pizza is awesome! The only complaint that I have is... the standing in line. I have severe nerve damage in my legs and can’t stand very long. Could they simply set up some chairs along the wall where everyone stands. Now, don’t get me wrong... most of the time service is great and pretty fast, but my legs are in really bad shape. So I will grab a chair from the seating area and move it along as the line moves. *** notable.... this place is really big, compared to the other dispensary’s I’ve been to. Always clean, attentive to your needs. Awesome Staff!!! * this is definitely a must visit when you are in this area...Tempe/Guadalupe area

Wow! I was amazed at how big it was. It’s kind of like walking into a Cannabis factory. And I love the fact that you can watch the kitchen work going on while you stand in line. The only issue I have is that you are expected to stand in these long lines of 15-20 ppl. Personally I have severe nerve damage in my legs and CanNot stand that long. Luckily there were a couple of fold up chairs I pulled one over and I’m scooting along with my chair. My suggestion is to rethink this standing in line thing that you force us to do. Along that rather long wall that separates the store from the kitchen. Couldn’t you have a line of chairs or benches or something? Maybe hand out numbers to people when they check in up front. Or the signup sheet gets handed off to the store personal and then there’s no big long lines to worry about and it might even increase your sales. I know ever time I think about going there; I sigh at the thought of that line. The lighting could be a bit softer. If there was music playing I couldn’t hear it. You people have a good thing going here. Don’t mess things up by taking short-cuts. I’m thinking of bringing my wheelchair in with me next time. Because after the very long wait time in line then I had to continue standing while I made my choices and checked out. Also I was told that my pizza order couldn’t be placed until after my purchase was completed. Then there was more waiting. But I was given a beeper device. So I went to the car to wait. I know this sounds like complaining. But over all, I really love this place. Huge selections with full shelves. This is my shop of choice. There are several other dispensaries who are also very good; but most don’t have a kitchen. Those who do are generally not that big in size, volume or inventory. Plus your Tempe store is just 5 miles away from where I live. The other two places I also love are 10-15 miles away. One more point I’d like to make... you know 🤔... when you show a little Appreciation to the handicap and you will have us for life. Maybe a handicap station where there’s a low counter and a chair??!!??

I love Tru/Med!! They are always friendly and courteous. Kudos to “Eva” 😊 She’s just awesome! The place is always clean and bright. The reason I chose 4/5 stars for atmosphere is not of any complaint by any means. Only that it could be a bit more upbeat (don’t even know what that would be) and I have a hard time standing for very long. Even 5 minutes makes my legs unsteady and then they begin to shake, then everything snowballs from there. You see, I have fibromyalgia and severe nerve damage in my legs. Even just as little as 5 minutes makes me cringe with pain etc... by then I’m not making good choices. It’s then all about get me out of here 🤢 my mind doesn’t want to focus on my purchase anymore, which is very important to me. So to remedy this issue I’m suggesting that a chair be available to me and then my customer service rep can bring things to me. That would make my purchase go more smoothly. Seriously... Tru/Med is a great place to shop. It’s just me personally who’s having issues. It really has nothing at all to do with the store, my rep, or the quality of the products. Because I happen to know that Tru/Med is one of the top suppliers out there, with awards under their belts. I definitely would love to recommend this place to others. Tru/Med has very high integrity for producing and supplying the best products there is to offer. Without a doubt... everyone should shop Tru/Meds at least once. They may not be the cheapest but you can rest assured that your purchase will be amongst the highest quality products available in the Phoenix area.