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I am always helped at the door with a smile and a good greeting. I am quickly taken to the products I asked about and given lots of knowledge about things because I have anxiety issues and cannot smoke just any marijuana, so there are only a few kinds that work for my condition. I am always helped with people of great knowledge. I also want to give a shout out to Hannah B. Or being a good cashier and getting me extra things even at the cash out register. She was very helpful sweet and nice. I'll continue going to URB in the future.