Lovely Buds - Sprague
4/21/2021
I went into the Lower Division store today to get a drink. In the case was 6 bottles of 100mg CBD That was expired and marked 10.00. I asked to purchase it. The bud tenter took it out of the glass case commented on the way to the register what a good deal it was. Then she scanned it and said, “$15 please” I asked, “why $15 it’s marked $10? She said that’s a good question. She then call the manger over and she saw the price marked on the bottle and started taping the keyboard screen and then she answered my question as to why? She said, “It was originally $30 and as per Lovely Buds policy they can only sell it for half price, so now the price is $15” I said, I understand policy is policy. However, it was marked $10, the bud tender said it was $10 and it rang up $15, as the customer, I feel it’s unethical to label/price your product $10, your bud tender quotes $10, and at the register its $15. Manager walked away and the bud tender then asked, “Do you want it or not?” I said, “No, thank you. If you don’t value your customers enough to honor the price that store clearly miss marked, and I can’t trust the price that the product clearly reads will be the same at the register, then I will no longer be a patron at your store.” Good luck Lovely Buds, this shopping experience, in my opinion was wrong, and you should have honored the price you labeled your product.