Verilife - East Syracuse (Med)
12/15/2023
Sorry to step on the positivity here. But my last encounter with the personnel there
left me permanently dissatisfied.
When In this shop, you may note all of the battery hardware for sale. Beware:
The store policy is for NO refunds and NO replacements.
NO RETURNS ARE ALLOWED.
(I was told that one must take the time to appeal to the manufacturer for
satisfaction, a rather disagreeable circumstance.)
A month ago, I purchased a $30 Core battery that lasted only a few days, and
I returned it to the store for refund or replacement almost immediately.
The female counter person informed me of the above.
When I asked to speak to the manager, I was confronted with a rather churlish male
who reinforced this UNADVERTISED store policy. I dropped the hardware and left the
store never to return.
I believe this surprise policy is false advertising by omission.
(This was the second battery purchased at Liverpool that failed me,
but I had lost the receipt so that I did not ask for compensation. )
Beware the deceptive merchandizing at Verilife Liverpool.