B........1

I’ve been coming here for over 2 years and you want a medical patient to wait outside in this heat? That’s insane and you clearly don’t care about the patient anymore. Will not return.

I have been a patient since 2019. I’ve seen so many changes through out the past couple years that were all mainly pretty positive. I would drive all the way from Mesa to Tempe twice a month for my pick up order. I’m not the savviest with online orders so when I mess them up the bud tender would always help me. Today I drove all the way down there went inside like everything was normal and went to go back when someone came behind me and yelled pick up orders are outside now. I was extremely confused but all of a sudden the cop is standing there staring at me. Made me uncomfortable to the point where I asked if I was even allowed to get the money from the machine. I go back out in 109 degrees to stand in direct hot sunlight. The metal and window was hot as heck. I got nervous and almost dropped over hundred dollars in the wind. If there was a line I would of immediately left. I got lucky cause about 6 people showed up right behind me though. I can not be out in this heat. I will get sick and I’m not waiting in a crowded waiting room either. Since recreational has passed their sight of taking care of the patient has been so lost that they are now making us stand outside in 110 degree weather in direct sun light. Zero shade. Because I’m not good enough for their AC anymore? I can’t even step in the building without feeling like I’m doing something wrong and I’m just pulling out money. This is so wrong. You lost a loyal customer today. Twice a month for 2 1/2 years. This is a deal breaker for me. You have lost sight of the customer base that brought your company to the popularity your at now!!!