B........0

I’ve shopped here over 3 months spent over 1500$ and am a medical patent not even recreational keep in mind so I make on online Order like I always do 6 for 100 venom and a half gram cart after driving 15 min home I open my bag to find they shorted me a gram no big deal right ? I call to inform them they shorted me a gram of wax the cashier Shari. H who packed my bag answered the call saying your wrong and I know I put all 6 in the bag so I inform her it’s even on the receipt she still argues with me telling me I’m wrong and then says I don’t believe you were gonna check the cameras and call you back the manager called me back 20 min later saying I can pick up my gram I was shorted no compensation for driving 20 min out of my way or for her arguing with the customer who was right smh don’t waist your time with this place I appreciate alex the manager for trying to help but this place is just not it

No doubt they have kind and caring staff and I’ve spent over 3000$ here but there have been too many f-ups I’ve had mistakes on giving me 2 grams of wax when I ordered one I walked into nirvana and had a phone order they asked for my name and not even my med card I got home and it wasn’t my name they allotted someone else and gave me a receipt with the wrong patent name and there home brand wax lotus has been getting worse and worse over time 6 months ago if you would have asked me what dispensary was my favorite I would’ve told you Nirvana Center unfortunately now it’s just not the same I DO NOT RECOMMEND NIRVANA CENTER AT ALL

The location is awkward but I love the bud tenders I lost the card that had the name of the guy who helped me but he is kind informative and just overall a cool dude I always go here when I can it’s my go to first choice