d........i

This place has been my go-to for years. The selection is broad, carrying many different brands and strains. Prices are solid, and they have excellent promotions. Reliable.

I can't seem to update my previous review... a manager from MedMen contacted me shortly after I submitted it and was much more generous. (However, the response was quick, so I doubt they read the negative review before addressing my complaint.) This is the review I am referring to: I have been shopping at MedMen for nearly a year–their selection is decent by New York standards, as are the costs. The service has always been friendly. However, I recently had my first incident that required customer service, which prompted this review. I purchased 7g of Vireo Remo Chemo (RMC) Black 1:50. Only after getting home and trying it did I notice it was Remo Chemo (RMC) RED 1:19. MedMen offered to exchange it for another product plus 10% off. Had I wanted another product, I would have purchased it, but their selection was particularly poor. 10% would barely cover the cost of transportation, and I can't afford 2+ hours out of my day. Medical marijuana is already too expensive and strains are too difficult to find. I'm a known, regular customer at MedMen. Their response was very disappointing. Always check your bag before you leave.