The Green Solution - Colfax Ave @ East Aurora
5/6/2017
Will never come back, even though it's right around the corner.
Was told twice yesterday by 2 different bud tenders that "Everything has a satisfaction guarantee if you return it in 30 days" Sounds great but they won't honor it.
I purchased a Dime Bag scent proof wallet to carry my vaporizer in..it's not even a consumable good.
Was told by the bud tender last night I could return it if it didn't fit.
Went back to return it this morning. The tender that greeted me said "sure!" when I told her I wanted to exchange it for the next size up.
All of the tags were still on it, I had only unzipped it to try to fit my vaporizer in it. NO damage and definitely not used. I had my receipt.
She told someone I can only assume was a manager that I wanted to exchange it and the manager read me a BIG list of exceptions to their "satisfaction guarantee" and said it was an accessory and I couldn't exchange it.
She then went back to reading her clip board..nothing else said.
There are plenty of dispensaries that don't pull shady guarantees on their products. I am now stuck with something that is completely useless for me. Don't tell your customers "everything" if you mean only a very few items. Won't be back, and won't recommend to anyone.