Curaleaf - Glendale East (Formerly Reef)
8/13/2017
we enjoy talking with the bud tenders and being able to see the product prior to purchase. but today a guy came thru express line and bought a quarter. Meaning the shatter that we wanted was sold out. but i was told "well I just sold 6 grams at the window...but here I can sell you the display" that's been sitting out for god-knows-how-long. where you think you were being polite and helpful by telling me to take my time that is what had me lose out on 4 grams of the wax that I purposely trekked 32 miles to come and get. smart business dictates that when you are running low pull it from the express so that the people who are waiting in your lobby have access and opportunity to buy. Trying to contact customer service was a joke. Was put on hold immediately without even asking to be put on hold and waited 12 minutes. Then being told that they cannot hear me was a slap in the face. Get it together guys!