tru|med Dispensary (Med & Rec)
2/17/2015
I come here every few days and its normally fantastic. Today they were entirely out of every form of concentrate (except keif which isn't really a concentrate). This isn't a terrible thing, companies run out all the time and TruMed is getting more and more foot traffic. But the reason I'm leaving a slightly bad review here is the lack of notification that an entire wing of your product line was out of stock.
Now, you will probably call it my fault for not checking the menu, and to be fair the menu reflects the lack of concentrate.
But I get a text message every week or so detailing your specials, and so it logically follows that you can notify your customers that concentrates were out of stock. Then you also get the rush when you announce via text that they're back in stock.
I just would like to see you guys use that system of yours for something forward-thinking and different, instead of just basically spamming us with ads.
Anyways. I'll be back to the store of course, but not until concentrates are back. Sorry to leave such a melodramatic review, but squeaky wheels get grease and all that...