It was my first time but I enjoyed the atmosphere and services from the receptionist and budtenders. The facility was clean. They had a check in system at the door. Called before hand to check on times due to Covid19, they were very nice, answered all questions. Recommended I place my order through leafly. Worked fine, experience was 10/10 - over all. Rewards system is cool. Also long distance relationship program is Super cool cause I live in BFE and no one EVER honors the fact that I could be driving for an 1:45 to pick up meds. So I think that's really nice of them to offer that appreciation back.