Herbal Wellness Center - West (Med/Rec)
2/10/2016
1. The establishment is in such a convenient place by my bus stop.
2. The lobby was so beautiful, spotless, and comfortable.
3. The process for signing in and getting in took about 6 minutes total.
4. EVERYONE embraced me with a warm smile, no judgments attached!
5. The display cabinetry was remarkably shiny!
6. My budtender, Lindsie. How can I even put this in words?! This lady was amazing. She informed me on the deals and specials before I even thought to ask about it. She took her time explaining anything I had questions on. She gave me accurate alternatives to my inaccurate Leafly research. She helped me decide without pushing any strains on me. Not even once did she try to rush me out, and she was always engaged in my presence there. She let me talk her ear off about school that day without any complaints, even though I was her last customer for the day. She even gave me a bottle of water when I mentioned I was thirsty!
It was really just a spectacular experience, and I felt very listened to, and valued as a customer. That is how it should be! When customer service is this exceptional, price isn't even a factor anymore. Best dispensary thus far, no questions asked. Thanks guys!