A........z

I can say that if you "Pre-Order" it's super easy and fast, to get in and out of the dispo!

I'm a medical patient who has been trying to purchase the 1G distillate tank on happy hour special for $15 for over two months. I have made 8 visits in the past 45 days and every time I was told that it's not in stock because vendor had to re-design the tanks the product is in because they leaked. Odd that the Vapen brand which is always in stock but not included in the happy hour special is packaged in the same exact tank with no issues. That excuse seems odd. I spoke to a manager today with the first initial 'D' and he seemed irritated to speak to me and told me that if the vendor doesn't have it to order then it's out of their control. It continues to be advertised on special when they know it's not even available for order. They have not had this product in over two months and have no idea if and when it will become available again, but they continue to promote it on advertisements, WHY?? Prices and quality are great but when the manager tells me this has been a constant issue that he's heard customers complain about with no resolution makes me feel that they couldn't care less about all the customer concerns and complaints in reference to this issue. I'm not satisfied, and I get it because they don't really need my business but geez like that... . And that since the marketing team designs the fliers it's out of his hands and the customer, me just has to deal with the fact that for multiple months in a row and multiple visits in a row I haven't been able to order a happy hour special because it's not even available and instead of resolving the issue the manager just continued to come across irritated that I was having a conversation with him. This industry can be cutthroat and I get that but where's the customer service? DO NOT EXPECT THE HAPPY HOUR ITEMS TO BE IN STOCK!!!!!