Serra - Belmont
6/24/2017
I am super disappointed with my most recent experience here. I was sold a faulty product by an employee here off of advice that was given to me by that employee. When I brought this to their attention not only did they not help me at all, they were very rude. A female employee took my products to the back room, smoked it and then proceeded to tell me I was wrong. People pay more money to shop at this dispensary, so if professionalism and customer service isn't what I'm paying extra for, then what is it? I was treated like I was lying about what I was experiencing which was a very interesting experience. What do I have to gain by bringing my premium, unused product back on a nice Friday afternoon.. Needless to say. Won't ever return here and will encourage others not to as well.