Cannabist - Lowell (Medical)
5/11/2020
I was a customer here for 3 years, during that time the dispensary has steadily gone down hill. They have become one of the most haphazard and ill-lead businesses I've ever dealt with. Today I placed an order and received a notification it was ready for pickup, after standing in line for an hour because they decided pickups don't get priority today, a third of my order was missing and they had nothing else to give me instead, so I just had to go home with 66% of my order. When I spoke to a manager about it, I was basically told "sucks to be you, we're not doing anything to make it right". Then I was told that I should have used a secret unadvertised E-mail address to get delivery instead. WTF is wrong with this place? What happened to it?