Zen Leaf – Cave Creek Road
7/29/2023
I normally love my visit with this place. Not this time. Tyler C. was very rude and unprofessional toward my friend and myself. He first tries to tell me as a medical patient that the reason I am not sleeping is because of the cannabis, his doctor says. My doctor recommended it to me for PTSD nightmares and sleep by the way.
I had a pre-order and the areopay did not work even though I had enough to pay for the 27$ and change worth of items. I had 31.50 in that account. You need to have $42.00. I showed Tyler what I had. I went to the ATM, called my friend over so she could transfer money to me real quick so I could use the ATM again because the Areopay was not working. It was my first time using it. I came back to Tyler who now had taken another customer even though he said he would be right there for me, and tells me I can get back in line if I want to. I found out he told my friend prior to me calling her over to the ATM that he needed to get back to work...yes it was busy, with customers....I am one of those customers and the entire transactions would have been short. There was no time for me as the medical patient that I am even though the areopay did not work and I needed to go to the ATM to get the money to pay for my PTSD medicine that does work for me to be able to sleep nightmare free and just sleep in general...I also can't eat well without it. Be carful, as a patient I did not get the quality of care I feel we all should get when picking up our meds at this place of service. Now how should I feel about their new pay system and Tyler. I don't want drama at my store when I go for my med pick up. I hope I don't have to move due to lack of care.