Cannabist - Chicago (medical)
1/30/2020
Unfortunately, I have to update my last review.
Pricing is pretty standard maybe even a little better than other dispensaries! They always have some sort of deal going on and if you're plan your medical needs correctly and can ration it's smarter and will save you money and time.
The atmosphere... other dispensaries are more open, brighter, more colorful, and not nearly as locked down. I don't mind it, but others might.
Service now here is where things take a nose dive. I'm a medical patient. Illinois just started recreational this year. I've been medical for almost 2-3 years now.
I can definitely tell who is there to help patients and I can tell who is there to just sell weed ...
I'm a patient it shouldn't feel like I'm talking to a drug dealer. That is the whole reason I got my medical card. To treat my disease!
Sometimes the sales associate doesn't help me find the best deals, hence charging me more, I won't name names.
I've had a problem with a product and the person refused to fully refund or fully replace it hence I got shorted $15 because I have a food allergy 🙃 and edibles aren't FDA regulated so they often use labels they aren't supposed to...
This put the cherry on top, I had an issue with my credit card. and instead of helping me fix it, the person kind of just put there hands up and walked away like "fuck you". But a newer employee came and helped me and it was a small inconvenience but he fixed it and I was able to leave with my medicine.
I am appalled that the person who had been working there longer than anybody did not give a shit about helping me nor did they seem to care about making the sale!
If it wasn't for the cheap product, the deals, and the fact that a handful of the employees are absolutely amazing, I would not return.