Zen Leaf - Gilbert
4/17/2020
My pickup was a mess. I placed my order and had received the text that the order was ready. I still had to wait outside for at least 30 minutes until they got to me. What is the purpose of pre-packaging orders if you still have to wait such a long time. If everyone has to place an order online before they can come in to pick it up, why are they still processing orders when we get there? I know this is a trying time for everyone, but a more efficient system needs to be put in place.