Sanctuary - Gardner (Adult Use)
4/15/2019
I feel the need to write yet another positive review and recommendation for Sanctuary Medicinals in Gardner MA. They are a great company doing good things for the community, not to mention some extremely quality products. Although, my focus is going to be on the staff. I recently had my very first issue with a product that I was pretty shocked about. I’m not going to get deep into details, but something was missing, not a problem with a product itself. I sent an email because I could not get through on the phone for whatever reason. The manager on duty called me promptly, and I explained the situation to her. The situation was resolved with a quickness, but on top of that, everyone there was extremely nice(always are).... but even more so, because of the obvious stress that it put on both sides. I always leave there with a smile. You folks are appreciated ✌🏼It was handled in a professional yet empathetic manner that transcends customer service
Much respect to all