s........y

I have been shopping at this location for quite some time to purchase my oil cartridges. I have always enjoyed the selection and the quality of the products. Recently I purchased a liberty reach Cartridge that I used a handful of times before it quit working, this purchase was within the return policy parameters so I proceeded to take it back hoping to exchange it for a new cartridge or at least credit towards a new cartridge. When I try to exchange it they reviewed the cartridge and the receipt and then told me that it had been almost all the way used up because the cartridge was not visibly 50% full. Anyone that has ever bought a cartridge knows they do not even come 100% full. So long story short I was forced to throw away my almost new cartridge because they were not accept the return or offer me any sort of credit towards another cartridge. This seems directly in conflict with their return policy which I had a copy of. This was a disappointing experience considering I'm a frequent shopper And i really enjoyed this location but I will not be purchasing cartridges from here again.