I stopped in here the other day as a new patient. the staff was very friendly and fast. My budtender was a female named chip she took great care of me, recommended the Pura Earth cartridge. boy am I satisfied with that recommendation. It is a great product very effective. while I was there the manager John came out and greeted me, made me feel at home while I was there. I will definitely be back again and will recommend you to all of my friends thank you for the great service U.G.D. team!