LivWell Enlightened Health - Uptown
6/28/2014
Hey guys,
I went to iVita today after seeing their BOGO deal on here. I called to confirm and specifically asked if it was good on all their strains and if they had Blue Dream, and they said yes! I was shocked and got in the car ASAP. I came up from Littleton so the drive was 45 minutes or so, but I figured it was well worth it.
When I got there the facility was hidden in an industrial area (kind of sketchy). I was surprised that the inside was as nice as it was, and the people were friendly too.
Unfortunately the BOGO deal only applied to a horrible looking strain on a shelf behind the counter (looked very brown and cut poorly [stems]) and it turns out Blue Dream was only for medical customers.
Total bummer! I was very bummed after calling to confirm and making the long drive especially for the BOGO and Blue Dream.
Anyway, I told the clerk I wanted an eighth of a two different strains each and a pre-roll. She only rang one up, and after the two errors already I did not feel like making a big deal.
The bud seems to be quality. But, the communication cost me a lengthy drive and a huge disappointment when I got to iVita.
iVita's personal 'About' statement reads as: "The iVita Way is a unique approach both ideologically and operationally. Our goal is to exceed the expectations of every patient by offering outstanding customer service, professionalism, and product superiority."
I would not say it was horrible customer service, but if you're goal is to "exceed the expectation of every patient" than it should.