T........o

I drove a long distance for the PuraEarth BOGO. When she (petite long brown hair) confirmed my order it was an odd number. I asked one be removed. I would have added one as well to use the BOGO. But no correction was made either way, so I'm OUT MY FREE CARTRIDGE; pretty sure she was the one that hung up on me earlier too; no one buys an ODD number on a BOGO special. I called back and spoke with John. John was very polite and said I had a credit and should receive an email from his supervisor to confirm. I will update the review when I have THREE HOURS drive time to waste because someone either didn't care, listen or pay attention.