Columbia Care - Wilkes-Barre
11/16/2021
Made a reservation and got confirmation of price, product, location, and time of pick up. When I arrived, the price of the product had gone up. I explained that I had made a reservation and had a product reserved and the price is in the reservation. They confirmed all of this, but told me they could not honor the reservation?! The budtender told me that the manager would be the only one who could honor the price guaranteed. I asked for the manager because what is the point of the reservation if they won't honor what they have promised. The manager, Joe, spoke with me and told me that if you read the legal print on the website, somewhere it says they don't have to honor their reservations. I explained that it may be legal, but it was unethical. Joe was smug and told me he didn't have to honor the reservation, so he won't. This place is dishonest. There are better dispensaries around. And Joe is toad.