The Green Solution - 20th Ave @ Edgewater
1/17/2017
The people are very nice, BUT - This company has a serious issue with their online ordering and a MORE SERIOUS ISSUE with the Loyalty Rewards Program. According to their website, you sign up and get points to redeem, BUT - YOU CANNOT REDEEM THEM! Ordered a pre roll online. When I arrived, they did not have what I ordered, even though their website said they had plenty and the order went through. They also said that they were supposed to call if there was a problem with the order. I did not receive a call. I have over $30 in credits and attempted to get a pre roll for $9.95 using the credit - HOWEVER - when I arrived they stated that I could not use the credit for the full amount....only 75%. This is nowhere on their website, nowhere in their Terms, not in the video on their site....it's just an arbitrary thing. If this was posted anywhere, or if I would have received an email or text that would be one thing, but never was I told about this until I went to use the Loyalty Card. Not a Happy Customer