Trulieve - Orange City
8/5/2021
Quality of florida bud in general is hard for me to deal with bc I moved here from Colorado so I won’t comment much on it. My bigger issue is the cultural differences between the states and the way things should be done as a dispensary. Today, I felt like I was back at Native Roots, back where people cared about helping their patients, back where it was medicine not weed.
Service: best people are James, Eddie and an older woman whose name I can’t remember. They know strains, percentages, parents, hybrid balances, what to suggest for ailments, helpful, informative beyond belief, empathetic, genuine. James helped me today and he could tell exactly what I needed just from my behavior in-store (which is always so damn loud it’s unreal, turn the music down, I’m at a pharmacy not a club), and I blindly accepted everything he suggested because I was in so much distress and pain, I didn’t care at all anymore.
And I am currently medicating exactly as suggested and I have tears in my eyes from the relief solely based on a knowledgeable bud tender who actually gave a shxt about a patient.
Overall, the store is the pharmacy equivalent of Spectrum internet; a necessary evil that you hate spending your money on. But James’ customer service should be Trulieve’s gold standard.