H........S

I ordered online last weekend to decrease the time I spent in the store and on leafly it says give OBC an hour to get your order ready so I placed my order at 3 and waited an hour, hour and a half, then I'm almost at the 2 hour mark and decide to call them. The gentlemen who answered said they received my order and it has been ready but they didn't click the ready button because they were servicing customers that come in. So I placed my order before other customers arrived and I come last? Doesn't seem right. I drive to the store after two hours, and the employee doesn't know what a product was that I ordered and I had to show her in their display case, then get up to the desk, paid while double checking they got everything which they didn't. The woman goes to grab the missing product and begins to charge me a second time for it and I had to explain I already paid for everything, you just didn't put this specific product in the bag. I get home and check my flower- ALL STEMS and the shittiest crumbs. Like are you kidding me? Come on guys. I got 4 grams and probably only got 1.5g out of it. I worked at a dispensary for years and this would never fly. Very disappointed. Don't think I'll be returning or recommending to anyone.