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member since 2020

Recent Reviews1 total

tru|med Dispensary (Med & Rec)

7/6/2020
Tru-mids is absolutely right. Trumed has been having serious problems for maybe a year now. Their house flower is impossible to get unless you pre-order online the minute you're able to, which is 30 minutes before the store is open by the way. NOT COOL WITH THAT AT ALL, pre-orders should start when the doors open. You're just screwing people who want to check out what they're buying before they spend hundreds of dollars on it, and are willing to wait in line UP TO AN HOUR BEFORE THE DOORS OPEN. I'll tell you a quick story. One time recently I showed up about 45 minutes before the doors opened so I was the first in line, waited in line while watching leafly to see how thing were going, and when I got inside right at opening as the first customer in the store that day the flower that I wanted was already gone except for like a handful of eights that I was really fortunate to get. It was literally impossible that day for any customer without a pre-order to get their best strain (one of only a few) for the entire day after like the first five customers. That means you would have had to wait 20-30 minutes in person first thing in the morning to get the scraps of what's left that day. There is no planet in this known universe in which that is acceptable, I'm sorry. I don't care how good the flower is, I'm done with Trumed and Drip. I almost feel personally insulted as a longtime extremely loyal patient for over five years that has brought probably 50-60 regular weekly customers to Trumed over that time. They are clearly not running a competent business as it stands in terms of customer service/quality of product and I will no longer be spending a single dollar unless they convince me that they have earned my support back. You need to almost always have your top shelf flower for sale, otherwise what are you even doing as a dispensary? Seriously? That's like showing up to Disneyland only to have half of their main attractions closed...but hey you can watch a parade and eat a churro! That'll be 100 dollars please. Do you see the point I'm trying to make here? Get it together guys. Even your Drip concentrates have been starting to get worse over the last little while. Grow more, hire better growers, I don't know. Do something. Please.