K........n

I've been to Puddletown several times & have always been happy with it. Today, however, wasn't great. My service dog had to be put down after 12 years as my 24/7 companion. I had a very special bond with my Harry & my grief is immeasurable. I went online to order an eighth Purple Hindu Kush. I needed something to calm me & help me sleep. The shop is out of my way but it's always worth it...except today. I got there, I waited in line & they not only didn't have my order but they had replaced the PHK with Jager. I enjoy Hager as a drink but I've never smoked the weed version & wanted what I knew would work. I also would've appreciated a 'heads. up' instead of a message that my order was ready. The young woman behind the counter seemed to think that I changed the order which, I assured her that I did not. Normally, I'd not have written a poor review but I really needed help today & this cost me time & shopping around to get what I know works for me.

This was my second trip to Pacific Gold. I wanted to stock up on Motorbreath while they still had it. When I went to pick up my second order of motorbreath (don't want to run out of my fave weed) the budtender, whose name I forgot to ask, was great. I ordered a quarter & he presented me with a dark blue box. I asked him if that was really my order because the box could've for several ounces. He told me it was a gift of customer appreciation. The box had a couple of packs of hemp rolling papers, a chillum, etc. I really appreciated that. As a former small business owner, I know that customer appreciation works. I wish I remembered the budtenders' name because he was great. I told him that when I find good dispensaries with great staff & selection, I'm a loyal customer. So, yes, I'd like to highly recommend this shop. Thanks, Pacific Gold & the budtender working in the area where the weed is. I'll see you soon ❤

I just went to this dispensary for the first time. It's a great little place with a good selection. The guy working this evening was very pleasant & helpful. I pre-ordered Cookie Fetish, so I was just picking up. I did notice the budtender was very helpful to another customer & knowledgable about their products. The customer was looking for a particular weed that they didn't have in stock. He made several excellent recommendations based on what the guy was looking for in his experience. I'll definitely go there again. BTW: I needed something for my chronic pain & insomnia. Cookie Fetish definitely filled the bill.

I live up the block from MediGreen & was a fan of the shop & the staff for about 3 years. In the past month or so, the usual staff was gone; the selections, especially in flower, had become sparse and not the quality I expected from them. The last straw was when I went in last week to pick up a weed that I really like. I'd bought some a few day's earlier that really helped my health issues & decided that I should get more. According to their menu posted on Leafly, they still had it in stock. I went in to get it only to find they no longer had it but hadn't bothered to update their menu. I couldn't help but notice the sparse selection & asked the budtender of he could recommend something similar from the 4 (!) indicas available. He was of no help whatsoever & didn't seem to care. Looks to me like a failing business trying to seek whatever they have on hand before closing down for good. Big disappointment & I can no longer recommend this shop. Seems like they've given up.