The Herb Center- Bend
1/6/2024
So my wife went in and purchased a piece of glass as a gift for me, the sales rep handed her the receipt and told her she had 14 days to exchange since it was a gift and he helped her pick what HE thought I would like. Well I didn't like it so we went back receipt in hand to exchange for another piece. The sales rep was ready to help us and well right before we picked another piece the ASSITANT MANAGER cam down stairs and said all sale were final!!! Please spend your money at a place that doesn't lie and take advantage of a woman whose 2nd language is english and was trying to buy a gift. What a way to treat folks who have been customers for over 10 years never again will we spend a dime here. The worst service ever, I get you have policies but if your sales rep lies then you should handle that situation differently