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member since 2024

Recent Reviews1 total

The Hemp Doctor

12/6/2024
I enjoy their products but customer service is terrible. I have had 3 orders from them bounce between 2 postal distribution centers for days until some intervention got the package on track. I tried to correspond with THD customer service to find out if there was an issue they could address on their end but the customer service rep only sent some boilerplate nonsense which was absolutely not helpful. It takes a week longer than it should for their packages to arrive to me and it's only The Hemp Doctor packages that have this issue. I had to find a new source because it's unreliable doing business with THD.