Curaleaf - Phoenix Airport
12/21/2018
Good prices and quality is OK for what you pay. Service has always been subpar but I think today was the final straw.
I made a Leafly pick-up order for about 10 items and got the text stating that my order was ready. When I got called to the check-in desk, the girl confirmed I had a pick-up order from Leafly. I said yes and looked down at my phone to confirm the items. She told me I had to put my phone away. I wasn't talking on it or texting - simply checking my order. I stood there staring at the wall for 2 minutes out of fear of being scolded again. She then gave me my total and sent me to the cashier. Once I got to the cashier to pay, I noticed it was missing items and that they were all out which I would have known if I could look at my phone or if the girl at the check-in would have told me... if she wasn't so busy worrying about my phone. I was left with the option of waiting in line again to order or leave without replacing the items I originally wanted to buy. Think I will just save time and frustration and go to Curaleaf from now on.