Top Hat Express
1/8/2019
I purchased a vape pin. Used it, plugged it in would not hold a charge. Returned to the dispensary the next day. The gentleman checked out the vape pen said yes it was true it was not working correct, yet the bad part was that I had to leave & return another day when the manager was present. On my 3rd visit to return it the manager asked just how I used it? Then I was told I overcharged it. ( I have owned a few of these pens, overcharging has never been an issue. I now will take note as to charging times.)
I will admit this brothered me greatly, and I said forget it and walked out. After walking out I collected myself and returned 2 seconds later and apologized the the manager “I am sorry” his reply to me was “no your not”
Upon his unwillingness to forgive me, I exited the premises.
I have used this dispensary a number of times, I will not return nor recommend this dispensary to anyone.
Customer service was disappointing.