I'm pretty frustrated with the mistake my budtender made tonight, and from overhearing how customer service issues are handled in your lobby, I am not too confident anything will be done.
I like it here, but wait times are pretty long. also pre-order pick up is not very speedy at all. the little mics on the window where they call your name hardly work. supurb their delivery service or answering service, whatever it is, they are very rude on the phone.