Herbal Wellness Center - West (Med/Rec)
6/4/2020
I used to really like this dispensary but I'm pretty frustrated with the right now. I understand we are all adjusting. I really do not understand the purpose of doing an order online which took me personally about an hour until it was processed from the time I submitted and maybe 15 minutes after that I received a text that my order was ready. I come to pick up and the VERY nice gentleman checking people in told me it was going to be an additional 45 minute wait for my order to be ready that brings my grand total time excluding driving to TWO hours. It would have been faster and with equal amounts of exposure to have walked in at 11. The negatives experience is only based on HWC current protocol and NOT the workers. They were nothing but nice. The other dispensaries I've been to have not done this, when I receive a "your order is ready" message it means my order is fucking ready.