c........y

member since 2014

Recent Reviews1 total

Shango - Las Vegas

1/25/2020
Shango has great deals on pre rolls. However I won't be going back in there again after today. The customer service is lacking. The first time I had an issue was the horrible lack of customer service . I walked in and had to wait 10 minutes and there was no one but me the sales people and 1 security guard. When I walked in there were 2 sales people and when I didn't get any help immediately I turned around to see NO sales people. When someone finally showed up it was because someone was getting medical marijuana. Keep in mind I had been coming in there from day one when they opened so about 4 or 5 months. but having been there before I had the issue that day I figured okay, I will let it go. Bad customer service happens even in the most A1 of businesses.. So fast forward to today, mind you this is 4-5 months after the last incident in addition I go in there 2- 3 times a week at times and I may miss a week but I'm a pretty frequent customer, usually hit it up after work and sometimes before. I usually buy pre-rolls but I have bought edibles and flower. But today I walked in with my purse like always and the security guard decided he wanted to check my purse. Nope. I have walked in with my big work bag and they've asked to check it, no problem even left my bag sitting on the seat next to the security guard, that's fine. But when I'm asked to check my purse that I've walked back there with multiple times, too many to count and when I say no I'm told I can't even wait in the building. I'm done. Shango will not get anymore of my business. They are literally 5 minutes away from me , 15 if I wanna take a walk. But now I have no problem driving 15-20 minutes to the next dispensary. It doesn't matter what's being sold if you have crappy customer service especially when there's other places to go.