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member since 2015

Recent Reviews1 total

Cannabist - Jacksonville

6/17/2024
I am an industry veteran. This was my favorite dispensary in Jax, after my experience today I will never be back. On their website it showed a deal 1G Vapes 2 for $40. I drove over and inquired. The budtender confirmed the price online does show "2 for $40", informed me the listing was made in error and said "they will probably honor it", I nodded in agreement because I've worked in dispensaries and in retail for over a decade and that is status quo, you make an error in pricing, you honor your mistake within reason. He looked over at the supervisor and she just looked at us and said "Theyre 2 for 80" and refused to honor their online pricing. I asked for their names and they refused to provide them. When I called and asked the names of those serving me I was told they would get a manager. After a 10minute wait on the phone I walked back in and they're all just standing around, including the manager, just chatting. Not a customer in sight. What a disgrace. To think you ruined good will with someone who has spent thousands in your store because of $40. Good thing Trulieve is right down the road! This occured at 3:30pm on 6.17.23