892 Reviews of The Hill (Formerly Acanza)
4.7(892)
4.7
Quality
4.8
Service
4.7
Atmosphere
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Yo these price increases are crazy. Why are y’all doing this to us? :(
September 13, 2019
Haven't been to your facility yet but I wanted to get a positive review out there merely because your prices CRUSH those of the stores in the Bentonville area. You appear to have a very nice selection. Further, I very much appreciate you making known who your sources are for your flower. I am eager to get to your facility and experience what you have to offer. Thank you for bringing some REALISTIC prices to the area. I have no problem paying fair market value but $300-$400 per ounce is laughable.
January 9, 2021
Living less than 1 mile away this location is convenient, some of the staff are helpful, product is good quality and price. But... why in the hell is there ALWAYS a line that takes forever to move?!?! At this point in the game that problem should have been reconciled. Easier and faster to shop another dispensary on the other side of town.
September 21, 2019
no. just no
September 29, 2019
I love the location and the staff but who ever is in charge of updating their information on Leafly, needs improvement. I had my selection already researched and had spent several morning hours reading and studying the strains for what was best for me. I get there, placed my order and was told it was gone. I had to start all over with what I wanted. I was really disappointed.
September 14, 2019
Nice place but need to be more accurate on their menu. Checked menu and made a list of strains that I wanted. Wrote down names and prices of strains that I planned to purchase. Went to dispensary and while waiting in line, checked the menu again and prices had changed on several items. Once inside I talked to the manager about why the prices had changed. She had no explanation and refused to honor the prices advertised. Also, one item on their menu they had never had in stock and said they would probably have in a few days. I know it was their opening day but it is very important to keep the menu accurate as it is very difficult for many patients to make the trip to the dispensary and to then find out the items they came for aren't the price advertised or have never been in stock is just not what they want to see.
October 31, 2020
I wish you would put up flower online to sale over the weekend instead of wating until close on Sunday to put the strains online it seems like alot of strains are not replaced on the weekend even tho it is in stock on the weekends. click helped if u agree 👍
November 11, 2020
Today was my first visit at this dispensary. I have used the others in NWA but hadn’t been here until this morning. The bud tender I had was named Alicia, and I am making this review because of how great she made my experience today. At other dispensaries I have been to in NWA, I haven’t had negative experiences but the products at one certain dispo are always more expensive than the same exact products at other dispos. Here at Acanza, they have a program where you can receive a 10% off discount every time you pick up and a 20% off every Sunday. I found this so helpful as everything in Arkansas is already overpriced in my opinion. This makes our medications more affordable which I really appreciate. They also grow their own strains which I haven’t seen any other places do around here!! At the dispensary I normally go to, I only get $5 off after spending a whopping $500 in store. I am very glad I came in today as I will be returning for sure!
February 2, 2021
Dislike that they cancel your order and not offer a replacement. No notice given or call or text just a cancel. Always leaves a bad taste in my mouth and won't try to come back after today.
October 23, 2019
Ordered a half oz. But they gave me 11 1gram prepaks and 1 3.5 gram pack. Can't even get a good bud in 1 gram packs.
Everything is prepak can not see what you are getting. The items in the display case are not what your getting.
So I enjoy coming here and buying, great place. But come on, the lines are ridiculous. I mean come on, there has to be a better way to do things. Every time there is a line, a LONG freaking line. I would hope this would change, but it hasn’t.
September 4, 2020
it's not about the visit. It's about getting what you think you're buying! I've bought from this dispensary brought it home in weighed it and it was drastically light! Second, an employee of this dispensary admitted to me that the THC levels ADVERTISED were not always the truth! What is printed on the bag is accurate but how the hell is someone supposed to know before they actually buy it!? Lastly, now you can't find anything at this dispensary (flower wise) over 20% under $15. Which is ridiculous considering that it wasn't that long ago when you could find the same potency for $10-$12! This sucks! I just moved right down the street from this location but would rather travel to bentonville or bella vista to get my flower then right down the street! Acanza, get your act together or close!
November 2, 2020
Poor communication and customer service
This would be a great place if they could keep things in stock. They consistently have the worst selection in NWA.
November 12, 2020
I have been coming here every since they opened up. Everyone that works there are so nice and helpful. The Staff are all very polite and the flower is always good and really good prices too. This is my home store.
September 13, 2019
closer to home
September 13, 2019
Excited for them low prices. We are getting to where they need to be. I’ll be there tomorrow!
November 13, 2019
Came in tonight and got some GG4. Was not happy with what I got when I opened the packaging. It’s all dried out and is burning harsh like it’s to dry. This is my favorite strain and now have a bad taste in my mouth. I do not like the sealed packing that I cannot see what I am getting. I know for a fact that what I smelled and looked at behind the counter was not the same batch as what I was sent home with.
September 29, 2019
The building is not handicapped accessible! Everyone was super friendly and helpful but some consideration for people with mobility issues is badly needed. The product itself was terrible, smelled and smoked like ditch weed. I was told by a bud tender that the Strawberry Cough, I had come there specifically for, that the strawberry scent and flavor would suddenly be there once I broke it open and smoked it. Even a novice smoker knows better than that. I don’t appreciate being essentially lied to by someone who is there to guide me towards the best purchase. Once home, I smoked my product and felt little relief from this bottom shelf Reggie. Very let down by my experience.
November 8, 2019
I’m a regular customer of this place and contribute to be disappointed in the lack of product compared to other dispensaries. Very select choices and very rarely do they care concentrate. Prices are good, but the options are limited.
If you come to Acanza you will wait FOREVER! They force you to buy online and don’t even have enough people to work the online orders. You will stand outside at least 30 minutes. I will not turn on Purspirit again!
September 23, 2019
Best place to go in the state! My budtender Mike was very helpful and I will be going back.
The potency for price here is deplorable. Other area dispensaries carry the same product from the same growers for cheaper and give better breaks for quantity.
I shop here for small quantities because of the following reasons: the only decent dispensary is almost 30 minutes away, the pricing is ridiculous, and "It is what it is," seems to be their motto.
The atmosphere and pricing are like any overpriced recreational boutique you would come across in Colorado, not a medical dispensary.
I would say don't order from them online but there is not a choice at the moment. They up charge and change your order, then won't address it through email or phone. Every other dispensary in the surrounding area I have dealt with will call to tell you they ran out of what you ordered, then ask you if you want to reorder.
I am not sure who is at fault for my final complaint. It is either the grower or Acanza, but multiple purchases have reeked of perfume and tasted as bad as they smelled.
It wasn't a shifty eyed stranger selling god knows what in a dark alley, so they get two stars.
September 15, 2019
will be great when fully up and running. Mike was a friendly and knowledgeable