Alternative Therapies Group (ATG) (Salem - Medical)

The flower was ok, I've been using the o-pen vape cartridges which have been amazing. The flower on the other hand... Horrible trimming... I pay for bud, not lazily trimmed buds... The amount of leaves remaining on the bus was completely unacceptable in my eyes, definitely something they need to work on... Quality of the bud was good, but the trimming was subpar to pathetic... Not sure if it was done intentionally to keep the weight up, or what, but that would have to change for me in order to use this place consistently.

Friendly, professional staff. Nice facility. I love it here, but it is too far from where I live. Salem was the first dispensary location and it shows. They have all the bugs ironed out. I have been here quite a few times and I have always been more than happy.

So originally I was pretty devoted to the dispensary in Georgetown, but after that closed down, I started going to ATG. The first few times I went we’re honestly nothing special, but I will say the customer service at this dispensary is far greater then any I have experienced. For example, I have one of those O.pens that you attach the cartridge to, but for some reason the cartridge wasn’t working on my pen. I tried everything, and they told me to bring the pen in and they’d take a look at it. I brought it in, but I had zero money on me, and the young man working at the front counter (I forget his name) helped me out and went above and beyond what was required of him. It turned out that my o.pen was an old style and that’s why it wasn’t working, so he went out to his car and gave me his spare battery that he had for no charge. I wish I could remember his name because this man deserves a raise!!!!

Best dispensary by far all the way around

Make sure u check there menu. Not always updated.

Very high quality flower product. Well known flavors. A lot of selection Wish they were not phasing out craft reserve cartridges

The bud is very dry. Some strains are still potent, like the gorilla glue, but the bud is overly dry and seems like it was unnaturally done. I would strongly recommend people try the delivery places rather than this place. Very expensive for not good trim, as well as overly dry bud. Very nice staff though! Nice people working there. Wish the bud was more fresh and better trimmed

Did not like the draft vapes - both did not work properly for me and when I contacted them, no one contacted me back. Was a waste of at least $100. Flowers were nice, but hard to believe the THC %'s they were advertising. Strangely hard to see these guys surviving the coming avalanche of dispensaries that will be opening over the next year, esp. after legalization passes in November.

Good variety and quality

So today was my first visit to this place, I have been to many other dispensaries and this place was the most unfriendly, unprofessional and rude. I saw online that they had discounts of some sort but when I got there,they told me that there wasn't any. It wasn't what I was expecting in service. People working there make it seem like they are doing a favor by being there, they need to really step up their game and start treating people in a different manner. And of course I would never shop here again.

With all the options available I wasn't sure where to go my first time. After trying ATG first, everywhere I've gone for delivery since has not been nearly as good. The price is slightly more so that some people might be turned off, but I believe the quality is worth it.

I was very satisfied with the service and product at ATG. The entire staff was very friendly, professional and knowledgeable. The handbook is so helpful. I love the pages they included to track and monitor different strains. This will definitely help me to learn how different strains affect and reduce symptoms of chronic pain, headaches as well as my depression, anxiety and insomnia. I was very pleased to see they also have a room so patients can speak in private with an employee. Brianna was especially helpful in helping me to determine which method would be beneficial for daytime to treat my depression, anxiety, and chronic spinal pain. The Serious 6 oil is amazing! Immediately felt relief (physically and mentally) that lasts a few hours. And the Granddaddy Purple (flower) is truly an all over body pain relief and put me right to sleep. Gdp could also stand for God damn potent! Thank you ATG for your professionalism and respect! I will gladly continue doing business with them and recommend to others!

Update: Strain selection getting better. Craft Reserve gets 5 stars. Buds still somewhat dry, and the trim still needs improvement. Staff great.

It was my first time there and I was happy about the staff there they were so helpful and friendly. I did not mind the location because it's close to my house that's the only person about this location. it felt like the DMV when I got inside. I wish they had more flour but I picked up a quarter of canatonic I squished it and made rosin and it tasted so good! it was good because it has a lot of CBD in it and it helped my back pain.

I’ve been going to ATG for a few months now and have only had a good experience. The guards and staff are super friendly and knowledgeable. It is located in an old warehouse type building in a sparsely populated area (hence the extra security, I bet) but I never felt nervous. There’s enough traffic in the area and in the parking lot to other businesses that you feel secure. There is an ATM. For first-timers, they will show you a film and give you handy information to read. They are happy to answer any questions you have, or to let you make a quick, quiet purchase. They send you home with plastic opaque, child-proof ziplock bags that really lock up the smell as well. I will continue to buy from here!

Place looks dark in dismal inside. Although it is being renovated. 2 out of the 3 times ive been the staff was pretty cold. Most importantly their flower almost always all smells and tastes the same. It's usually 4-6 months old when it's packaged making it stale and all smell the same. I would be very interested to see how it's stored or cured for those 6 months while they're waiting top package it. Ive heard they wait so long because they have to wait for test results. To top it off they're more expensive than most of the dispensaries especially for vape cartridges and concentrates. I only went because they offer some strains others do not have. Hopefully someday they'll improve their flower harvesting, testing, curing and storing methods. Otherwise, I think I'll continue to go elsewhere.

great private area no one bothers you. every employee is very helpful and the strains I did get were incredible!!

Love love love everything about ATG. They are consistently consistent and I'm cool with it. but, I gave three stars for atmosphere due to the horrendous music playing. I always feel like I'm trapped in an 80s movie reel.

First time in, Sunday 10am, no line. Security guard, window gal, and final entry guy all professional, and friendly too. There is a display case to view while you wait for your turn at the counter. My bud rep answered my questions and was able to calculate my total w/tax in her head as I made my selections. Impressive! In and out in 10 minutes flat. So pleased when I got home. Blissful Wizard is incredibly sticky, almost gooey, and amounts I received were as described. Highly recommend :) Thank you ATG!

I have been a patient at ATG since they opened in June and i have to say, every time i come back they have improved something... the offerings, the waiting line, the on-boarding process, atmosphere, etc... always something improved. Even on the rare occasion when their harvest produce B product they make good on it by offering steep discounts. Last week i got Headband and Jack the Ripper for almost 40% off... it didn't look like their normal product but it worked just fine and i saved good money! These guys get it. I will definitely be back for more. Thank you ATG.

Outside does nothing for the inside. Nice, secure, inviting atmosphere inside....a little loud but I can work with that. I was reluctant at first because some of the mixed reviews, but if people actually took the time to READ, they would get all the information they needed from the email confirmations to the website. Scheduling was easy. Follow the easy instructions and you wouldn't show up when they are closed. Just saying. No wait to get in. As a new patient, they answered all my questions. Although the video we had to watch was a little boring. Sorry, calling it like it is. Wish I could see and smell the product before purchasing, but everything is pre-packaged. They said they were working on displays to adjust for this. Looking forward to it. Overall, not a bad visit at all. When I finally did get to see my Gorilla Glue, it was bomb! Thank you guys. I'll be back!

I came for some pain relief marijuana. They would only sell 3.5 grams at a time. The stuff did nothing and the whole exercise was frustration from top to bottom. They had advertized organic but it was not. I had to sign that it was OK for them to use pesticides and fertilizers that contain heavy metals. UGH UGH

The groomers aren't the best as the buds aren't manicured to a medical level, esp., when compared to others. Also esp. considering they are more pricey than the others this is unacceptable. Few specials either. The bud is A quality otherwise. Need to have a broader selection as well. Old building, etc. I liked Bob the security guard, he was always friendly and cool.

Great variety and staff is very helpful and knowledgeable.