DISPENSARY
MEDICAL
Alternative Therapies Group (ATG) (Salem - Medical)
Salem, MA
4.0(355 reviews)
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356 Reviews of Alternative Therapies Group (ATG) (Salem - Medical)
4.0(356)
4.1
Quality
4.1
Service
3.8
Atmosphere
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August 22, 2019
Have zero complaints.
Line management has been on point the last 4 or 5 times I've visited.
I generally go on Wednesdays around 5:45 to 5:50 and I'm usually out by 6:15 or 6:25 at the latest.
The quality has been excellent, I haven't purchased anything I haven't loved.(except that golden ticket pre-roll but that was my bad as I knew it was high CBD when i bought it).
I did get a UKU cartridge, 500mg, that lasted like 2.5 days with minimal use.
The new UKU Slims are great, lasts about a week with moderate use.
I'm a happy camper so thanks for what y'all do.
December 12, 2018
A round of applause to ATG for being forward thinking and minimizing the effects of doing their first day of rec sales by doing it by apointment only.This clearly shows that they think of the neighborhood when making business decisions which is very unselfish of them and i wish them all the best in doing their rec sales.Not enough good things can be said about their products,their employees and their consideration of others outside their business..
June 29, 2015
Top quality product and very professional staff. Price was a little higher then expected, but overall
a great experience. Highly recommend.
July 25, 2017
So I finally got my certificate from dph. I cannot say enough about the staff at atg. So helpful, patient and understanding. The quality and variety of products is great.
March 25, 2016
Honestly, I'm very torn when it comes to ATG. great staff both friendly and knowledgeable the multiple times i visited. The product was always very dried out probably to avoid mold while prepacked but it had good flavors and effects. The problem I had was pricing and the fact everything is prepacked, you cant inspect your product prior to purchase, heck you can even see it because its all locked away under lock and key hidden which kills the atmosphere of an already depressing feel of being inside the old brick building with flourescent lights. Thats my other real gripe but its the cities fault for making them go to an industrial building for a retail store because theyre too scared to put cannabis in the light.
April 3, 2018
One of the top 2 in MA. Staff, esp. Kadir and Yajaira make sure you have a successful experience. Blue Dream, Grandaddy Purple, Captn's Cake, White Russian are usually in in PURE GLASS Cartridges (they need to ditch the plastic, adulterated others!)...and Blissful Wizard and some Kush's are there for the gettin'. Classic Strains,Great staff. My Go-to place!
November 9, 2016
Best Dispensary in MA. Always highest quality both flower and large selection of concentrates
September 24, 2016
Nice...even Bob, the guard. They don't have potent enough tincture or shatter yet. But their flower strain, Gorilla Glue, usually found there makes great rosin tech shatter.
July 11, 2017
Where do I begin... I have been using marijuana for over 30 years and the best pot I have ever seen anywhere in the world comes from ATG. Seriously, their flower is top notch. I love that they offer old school strains like chronic and blueberry plus they have some new stuff that i have only read about in magazines like captain's cake, amesia hayze. Their girl scout cookies is a lot more potent than what i got at the other place - great smell too. You guys are the best. I would like to see some distilled cartridges on the menu, or maybe some shatter soon please!
June 20, 2016
I was very happy, first security is excellent. I suggest you bring cash, there is ATM outside if needed. I was very happy with selection. I purchased two chambers of oil that really helped my health issues.
August 11, 2016
This is my go to shop. Extremely convenient. The flowers are of high quality and consistent. The Cobbler is one of my favorites.
December 16, 2018
Amazing job! staff was nice and helpful. no obnoxious lines or hours of waiting. in and out within a half hour. very accommodating
February 4, 2016
Great quality, and staff is very friendly, caring and knowledgeable. My only issue is the lack of selection in sativa co2 oil cartridges.
February 20, 2016
Awesome dispensary! They usually have a decent number of menu selections in flower and concentrates. Their staff is helpful and friendly and help to make it worth the long drive to go visit them. looking forward to more products as they add to their existing offerings and expand into edibles and topicals. They are great at updating their website with their daily selections which helps with determining if it is a good day to make the drive or better to wait. My only wish is that they carried more high cbd options.
March 8, 2016
I was there during the 'incident' and the girl whom did her return was super polite and explained to this lady why she might be having trouble with her cartridges. I dont know what kind of service ehardy worked for, but usually when someone is nice to you, it makes for a pleasant experience. ATG has provided nothing but awesome customer service, and everyone there is knowledgeable and helpful. Definitely go and see for yourself. Thanks ATG!
March 9, 2019
Please update to match inventory? Thanks
August 29, 2019
I need to give ATG credit. They overcharged me 4 of the last 5 visits. They always forgot the 10% patient appreciation discount. After a month, speaking with the store manager and above at ATG. Now when there is a discount offered it will be automatically applied rather than the budtender manually entering it. This is medical only. Thank you for stopping the overcharging.
April 18, 2019
The quality is so so. Carts and flower
February 23, 2020
Im a medical patient and really like this dispensary. They have a great variety of products, and friendly, knowledgeable staff.
They’re a very busy dispensary but they separate the recreational and medical counters. Medical patients don’t have to wait in long lines. Which isn’t clearly posted at the front door, so if you don’t know that you could end up at the end of the recreational user line. Just be sure go to the security guard, show your medical card and they’ll quickly let you right in.
I’m usually in and out of their Salem location within 10 minutes 👍🏼.
May 17, 2016
Ok, so I agree that this place is slipping, I have been a faithful patient since the beginning. The lack of product really is a problem and I'm sure they are aware of this. What I do know is when they get caught up and the Craft reserve, Captains Cake, and edibles are in, everyone who left a negative review should go visit. You will be glad you did.
I love the staff but lately as far as service goes, there is one girl that is miserable, loud, and completely inappropriate and disrespectful. I would recommend trying to go to any of the guys or the blonde girl in the middle as they are so informative and make you feel at home in a way.
I know you guys will come back!!
April 8, 2016
Always a stress free experience. Yes, the buds could use better trimming but it's a work in progress and they are trying hard. Everybody that I have encountered here has been very nice.
December 19, 2015
I've not been happy with my experiences here. I don't like that you can't buy grams. I'll give them a try again if they ever get some edibles in. Haven't tried their flower but their vape pen has been my favorite so far compared to ones I've gotten from other dispensaries. Not sure why they act like they can't do half the things that others do (post your menu, accept debit cards, display your product before we buy, etc.). Hopefully time will improve this location.
August 3, 2020
The only thing I don’t like is sometimes the website will say they have a bunch of flower and when I get to the dispensary they tell me they don’t have any of it. But other then that they usually always have GREAT flower!! Today is my first day I have tried a uKu co2 cart and it’s awesome!! The workers are the friendliest and very helpful. I don’t remember her name but she is short with blonde hair and she is AWESOME!! Absolutely recommend. If you get here at the right times you’ll be in and out, tbh I’ve never waited longer then 10 minutes outside and I’m a rec user!!
March 21, 2016
Salem local here, and am really dissatisfied with this place. The flowers are good but its a dispensary they should be good. Also they could be trimmed alot better. They rarely have sativa plants because they dont yield as much flower(what i was told). Which is a poor excuse for they dont get enough money off them. Also theyre oils are over priced and very low levels of thc for oils. They still dont have edibles which is ridiculous seeing some people can only eat there thc. Every other dispensary has edibles and they have all opened months after the Salem dispensary opened. This place doesnt cater to the medical needs of there patients. They are just interested in taking there money. They are also looking to open a second location, what a joke!