DISPENSARY
RECREATIONAL
Ascend Cannabis - River North
Chicago, IL
4.7(29 reviews)
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29 Reviews of Ascend Cannabis - River North
4.7(29)
4.8
Quality
4.6
Service
4.6
Atmosphere
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Most Helpful
May 14, 2021
Called first to see if they’d take walkins. Polite and helpful. Easy parking in their lot next door. Todd walked us through on our first visit. He was knowledgable and helpful. Simple, easy process, nice facility, kind, helpful, professional staff. Reviews were why we chose Moca. Good choice!
August 31, 2020
Huge menu and beautiful location! Everyone was extremely nice!
December 13, 2020
⭐️⭐️⭐️⭐️⭐️
October 28, 2020
I was on the way to work so I quickly scheduled an online pickup for my order. It probably took 20 minutes in and out. Everyone was very kind to me, however I was a little scared because I tried to go in January and could not because of the long lines for recreational, but everything was okay. There was a nice selection and I got things on sale :)
December 23, 2020
Sometimes the wait outside can be tiresome, especially in the typically sub-par weather that is winter in Chicago and the onerous taxes, of which Moca has no control over either, its a wonderful spot to satisfy all one's cannabis needs.
November 3, 2021
Well for starters I have hated how behind Chicago is with the rest of the US when it comes to Rec use. So I finally decided to try this place out since they have deals, which I’m use to when I go to other legal states. I was just looking to see how it was so when I got Leafly and looked at they deals for 10% off a penny preroll came up. I was like cool. Looked for any fine print and there was none posted on Leafly but I was sure I had to make a purchase of course. So I selected a pre roll and the penny two set pre roll. When I got to the dispensary. The lady pulled up my order. Then she tells me the penny pre rolls are if you spend 100.00. I said ok well it definitely doesn’t say that on Leafly which is where I placed my order. So I just canceled my order. I can’t shop somewhere where they make a typo and don’t have the customer service to back it up. Ill stick to the streets of CHICAGO for my good medical!
February 15, 2022
Love this Ascend location in River North! The staff is always super friendly to my dog Maison and everyone has great product knowledge. Romel, especially is awesome!!
February 17, 2022
I always have a good experience here and it’s pretty quick. Romel was awesome and provided great service. Definitely recommend
April 8, 2022
Super awesome dispensary and Rock gave me super amazing service. Highly knowledgeable, friendly, and kinda cute😊😊 can’t wait to come by again this weekend!
February 27, 2023
I love this location and the products. But today I had an horrible customer service experience. The representative by the name of a Vince was extremely rude and very unpleasant to deal with. If you shop at the location on Ohio Street, representative, that helps you his name Vince, please request a different way sales specialist because that guy is rude and unprofessional.
February 13, 2022
Romel’s service was so welcoming and made me have a great experience!
February 15, 2022
i only shop at Ascend River North and i received excellent service from Brian and he helped me understand the rewards program and the valentines deal!
August 18, 2022
Uriel was my bud tender and he was absolutely awesome! I had to leave the line twice to transfer money and was scared I was being an annoying customer. Uriel was so understanding and kind! I will definitely be back time and time again because of people like him. The entire staff at Ascend River North is top notch. I highly recommend this shop!!
February 15, 2022
Everybody working there is so friendly, great selections as well. Romel Is the best!
friendly staff good product selection and great deals
Super nice atmosphere, everyone is really friendly. It never takes me more than 10 min for a pick up.
March 12, 2022
Amazing and friendly location. First time shopper with my mother who uses a wheelchair, everyone was so accommodating and wonderful. Angel at the register found the best deals and answered all our questions. Will definitely come back next time I’m in Chicago! :)
March 13, 2022
Danny M really made our first great. I’ll have to make a other stop before heading back home.
March 13, 2022
My man Danny M. helped me out at the register and made my overall experience amazing. I will definitely be coming back! Quick and easy in and out.
April 19, 2022
I was at this location a few weeks ago and had the pleasure of being helped by Rachel!! She was so knowledgeable about the products and answered all of my questions thoroughly. I walked in feeling like I didn’t know anything about marijuana and left feeling like an expert. Rachel deserves a raise!! I’m going to post this review everywhere I can think of!
October 7, 2021
Really nice folks! Fast service, clean, nice vibes. I was in and out in less than 20 minutes for a pick up order.
July 29, 2021
Fantastic downtown Chicago location with helpful staff and good products. The experience inside is all via tablets so I recommend ordering ahead on Leafly so you can skip the line and pick up your products with ease.
Pre-ordered online & waited for updates. The app said it was processing but never got to “ your order is ready.” The security guard let us in after 20 minutes & we went through the check in process & got our order. This was in the afternoon. At 9:12 in the evening I got a text that my order was ready for pick up. 🤷🏻♀️
September 21, 2021
All goodmorning the only problem if they have discounts like Sunday or any extra points or promotional you have to ask for it.No one from bartenders lately not saying anything u have to know and ask