DISPENSARY
MEDICAL & RECREATIONAL
Substance - Division
Bend, OR
4.7(205 reviews)
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205 Reviews of Substance - Division
4.7(205)
4.7
Quality
4.7
Service
4.6
Atmosphere
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Most Helpful
January 17, 2015
Thank you, for taking care of your patients!!
August 13, 2014
Concentrate game proper! Lunch Box Alchemy!
March 15, 2016
Friendly and professional! Clean and quality dispensary! I loved the Tangie Dream wax I got! A super relaxing, all is well in the world feeling with the Tangie dab from Phantom Farms!
August 26, 2016
extremely helpful and made me feel at ease when selecting a product to use for my specific needs.
March 14, 2017
I like to stop here when I'm passing through town. Great Service and Great People.
May 5, 2015
Overpriced
October 18, 2016
Purchased a CO2 company pen for 18, 1 gm cartridge of Girl Scout Cookies X Cannatonic for $40 and a balm for my eczema for $70. Got home and saw my receipt. No returns on any agriculture products including lotions and balms! Budtenders are fantastic and super good listeners.
May 31, 2017
I have been coming here for over a year, major staff turnover and horrible service. On at least a half dozen occasions I was the only customer in the building and waited 5 minutes or more to be called while some employee was farting around in the back.
March 25, 2014
oh my.....super fine dispensary...top notch budtenders......I am older, but not old, and I had plenty of questions for the men.....they were all patient, kind, helpful and knowledgeable......thank you all....I'll be back!
March 16, 2014
they really treat their patients right
October 20, 2015
Love this dispensary! This is like the candy store of dispensaries haha The back room is beautifully laid out with rows and rows of jars that you may pick up open have a look and even smell the products. The jars clearly label the basics name, thc, price, etc. and are color coated to indicate if they are indica, sativa or hybrid. The set up makes it really easy to pick what's right for you and if you have any questions the staff is right there to help you and have always been friendly whenever I have gone in. Compared to other dispensaries I have been to this place has great selection to choose from they do not limit what strains recreational users may buy which is huge for me as a recreational user. Would recommend for sure :)
March 10, 2016
It's been a while since I visited, and I'm thoroughly impressed with their product variety and good value. The place was really comfortable and the staff was really friendly and helpful. If they couldn't answer a question, they asked a co-worker or looked it up.
April 26, 2014
The store has a nice atmosphere. The meds are of a high quality and the staff is knowledgeable.
July 9, 2014
Great looking and smelling flowers, good variety of everything. Well worth a long trip to Bend.
February 13, 2014
Very nice and comfortable shop. Extremely helpful bud tenders. Very knowledgable and courteous.
Great selection of high quality flowers, concentrates, and edibles.
Nicely presented, packaged, and maintained.
September 29, 2018
Budtender was texting on his phone my entire visit. Made absolutely no eye contact and then rudely corrected me for calling an un stable extract shatter! Even tipped him a buck after my shitty experience and the dude didnt say anything cause he didnt notice anything but his phone!
April 20, 2016
Returned to rec weed after MANY years, very nervous! Was greeted and ushered in very quickly. They didn't snicker at all my questions, found to be very patient and informntive. Will for sure return. Many thanx!
April 24, 2014
Nice shop. Good quality and variety. Friendly and helpful staff. Pretty good donation prices and specials. Would recommend.
March 24, 2018
This is my favorite dispensary in bend. Best product for the best price.
June 17, 2014
Great little dispensary to pick up meds. The place is clean and tastefully decorated. The staff is friendly and knowledgable. I picked up a couple of different flowers and found they have a great selection of strains to choose from! They also have daily specials, my favorite is 4.5 gram 1/8th's on Tuesdays!
February 18, 2016
First time ever buying from a dispensary and won't be my last! Bought some Blue Dream and Pineapple Express. The staff were very welcoming and friendly. I felt no pressure to buy or ask questions.
March 6, 2016
I really appreciated their showcase setup. It is easy to view the products and the staff are very friendly and seem to know their products fairly well.
However I do have a negative note and this is not reflected on the dispensary or operation. I recently bought Trainwreck from 3 different dispensaries in Bend. It had to all come from the same grower. No floral flavor which is trademark to the strain. Very low potency. It tasted like stale hay and I think the dispensaries got the short end of the stick on this batch that was sold in the area in February.
January 22, 2014
This place is legit.... Choices for daaaaaaaays! I took home a grip of OG Fire, Burley Cheeseman, and a strain I'd never heard of called Nilla Wafers. It's sooooo good. They had a bunch of wax too. I wish I brought more cash or I would have bought some.
The bud tenders were super chill and knew their products. This pimp will be back here for SURE!
June 12, 2014
real new modern looking place and I'm from Portland was not expecting to see good meds and I bought for kinds and I can say they are all top shelf and helped I tried jack herer, granddaddy purp, purple Mr nice guy and guava