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I'm in here ALL THE TIME & I love it! Super convenient having such a quality dispensary in my town. A few of the packaged products (specifically bong buddies) have tasted a bit outdated but that's just what happens at dispensaries! They sell PHENOMENAL one gram joints for only $5!!!!!!!!! Bought 40 yesterday! Lol
Over the last several years I've had three instances where I've needed to make returns of clogged cartridges; the first two times I was hassled (once at Maple Valley & once up north) and this last time I bought a cart on Sunday and it started clogging by Monday morning and they refused to exchange it because it didn't TOTALLY clog. In addition, the employee had to call a manager just to check on a $30 return. Can you imagine working for a company that makes you take calls on your day off to approve petty returns? HOW CHEAP!!! HORRIBLE customer service. There's a GREAT shop about a mile up the road called Goobies Doobies that I highly recommend over Bud Hut. I, for one, will NEVER go back to Bud Hut.
I really like how nice the staff is, though it revolves worse than a Merry go round. My only complaint is that a lot of the staff isn't super knowledgeable about their products.
Thank goodness we finally got this place in Maple Valley. It's nice and big inside. A small selection of edibles. The folks working are typically very helpful!
Felt a little bit like I was in a warehouse. Needs some finishing, some warmth. My customer service person had to keep running from one place to another and back again to show me things. Could be organized a bit better? My customer service person seemed a bit more knowledgeable than the other place I go to. Bud was ok-good, price was good.