Ratings and reviews of Cannabis Haven - Augusta (Med)
(8 ratings / 20 reviews)
4.5
Quality
4.4
Service
4.5
Atmosphere
Reviews 1-20 of 20
This is my second time ordering online and not having my order ready for pickup when I arrived the next day. I was also put off by the fact that my order was put in and showed 10% discount but was told that that was the "Munchie Mondays" discount. It's certainly their discretion not to honor it, but after hearing I had placed my order on Monday and informing the manager that there is nothing indicating it has to be picked up on Monday (and the fact that my order wasn't ready) it seemed poor customer service to me.
Dispensary response:
Hey! All online orders hold the items for you in store. Any deals and sales we have are only valid on the day and times they take place as that is how our register systems work. There is a disclaimer that says "Promotions: While supplies last" at the bottom of the page.
December 11, 2025
Best weed joint in town!!
Dispensary response:
Thank you for the review!
February 9, 2026
Great selection, Huge! Awesome people working there, friendly and knowledgeable. This has become our go to store.
Dispensary response:
Thank you for the review!
September 3, 2025
Vast selection, staff is knowledgeable, friendly and willing to help you make your selections if you’re unsure or need more information. Store is immaculate, well lit, and easy to see all the products. Worth a visit and purchases
Dispensary response:
Thank you for the review!
July 14, 2025
March 27, 2025
When I arrived I was not greeted, which was fine until literally everyone else who walked in got a "Hi, we'll be right with you!". It was my first time at any Cannabis Haven and my friend who is a manager of a medical store sent me in to reap the discounts. After using the kiosk to place my order I waited for two customers to be waited on hand and foot- moving through the store and pouring over the displays. When it was finally my turn I was told that the kiosk didn't even work, which would have been great to know during any of the 6 minutes I stood next to the counter using this computer in front of them. When asked what I picked on the menu, I was told none of those were in stock. When I asked for Indicas, I was advised to "read the labels, all the information is there." I was able to get the tender to finally recommend their favorite indica (gmo) only to find out that I would not be able to have two of these prerolls because their inventory was -1. I was then sold two prerolls that said "bagel" with no other information except where it was grown, and told it was "the same thing". After being patronized two times too many I just wanted to leave. I spent WAY too much on what I purchased, and was never welcomed with any first time customer benefit- I think it says a free eighth? Needless to say I won't be shopping there ever again, and will strongly advise anyone I know and love to stay away at all costs.
Dispensary response:
Hello, We work hard to give all of our customers the best selection, pricing, and experience at all of our locations. Reviews mean a lot to small businesses. Please email us with more information to our email at customerservice@cannabishaven.com Thank you
April 14, 2025
May 26, 2025
100% recommend coming here for medical reasons, Jordan was very informative and helped me choose the right strain for what experience I was looking for and had amazing customer service!
Dispensary response:
Thank you for the review!
June 2, 2025
December 26, 2024
they never have what I want in stock. they have these things called transfer boxes that have a ton of product in them from the main store but they're never allowed to open them or put any of those products out when the store is open. but they also don't do it when the store is not open. So they're consistently out of product in the cases. very frequently. you will see that they list something as being online and you will order it only to show up at the store and find out that they don't have any of your order because none of it actually exists or it exists. but it's in transfer boxes that they once again can't open. The employees are great. they're knowledgeable. I mean it's a weed dispensary so they kind of have to be but this store started out great and it's just going downhill more and more quickly. not only can you not mention mix and match products like you can at other every other dispensary like usually things are in a price tier here. doesn't matter if the weed is the same price. if it's from two different companies or it's two different strains, you're not getting a bulk price. you're paying the eighth price the whole way up. And yeah basically it's just silliness at this place. they have four employees working with two cash registers. yet I've walked into the store when there are four employees working and they tell me to my face that they can't get anything out of those transfer boxes and they can't put anything away from those transfer boxes because they're only allowed to help customers when the store is open even though they only have two cash registers to help customers at. helping customers includes putting product on the shelf
Dispensary response:
Hello Michael, we would like to apologize about your recent experience at this location. We have reviewed your recent purchases and will be discussing with staff. The transfers come in on Thursday and get counted in by the weekend. We do not have any restrictions on employees putting product away that has been counted in by the manager. We appreciate your time in leaving us this review and bringing this to our attention so that we may address this matter. If you have any further concerns. Please feel free to email us at customerservice@cannabishaven.com
January 3, 2025
October 30, 2024
Wonderful service. Clean environment. Fully stocked. Bought a 2000mg chocolate bar, 1/2 of a square sent me into another dimension.
Dispensary response:
Thank you for the review!
December 2, 2024
January 12, 2025
The weed crackles and pops will not smoke have got decent stuff before though.
June 20, 2024
It's always a great experience at cannabis haven, they have the best selection and prices for medical and recreational shoppers. I especially loved the folks who work at the center st. auburn recreational location, they have such good vibes but now that I'm on medical I haven't been seeing them as often.
Dispensary response:
Thank you so much for the awesome review!
August 7, 2024
Friendly as always! They always have what I’m looking for, and give great advice on products without being pushy. I appreciate all of the help and the crazy fast order processing!
Dispensary response:
Thank you so much for the review!
December 15, 2023
Great Customer Service & Products never disappointed!
Dispensary response:
Thank you so much for the awesome review!
July 20, 2023
March 19, 2023
Dametri suggested that I check this place out!!! Definitely appreciate him for that!!! Will be going here more often!!! Amazing place and he hooked me up with some fire!! I’ll definitely recommend this place to everyone!
Dispensary response:
Thank you so much for the awesome review!
March 20, 2023
April 21, 2023
wow i am bummed.they have there extract [diamonds] upside down to show people the stuff i guess but its bad practice..when stored that way it can and does many times leak..or gets everywhere so ya buy a 1g and get half out.well my diamonds the seal was pooched and the sht is all over OUTside edges..so got half a G for a full G.so ya really bummed out as it costs me 15 buks in gas to drive back there..so guess i am screwed.like i said BUMMER o well new i should of checked in store..BUT still enjoyed the place and would ,Will go back again cause GREAT deals,Super product[what i got was killa] nice stoners to help ya so ya still HAPPY ,just less so now..stkelliott-out---THANKS LEAFY AND C-HAVEN for a great 420 first yr w med card wooooooo woooooo leafy is like the sears catalog for stoners[WISH LIST]MERRY 420 ALL
Dispensary response:
Thank you so much for taking the time to leave us a review! We apologize for any inconvenience and if you have any further issues, please feel free to send us an email at customerservice@cannabishaven.com and we would be more than happy to help you put!
May 1, 2023
August 23, 2023
This place is great! Knowledge of products and pointing me in the right direction for the product I’m looking for is 2nd to none. 👍👍
Dispensary response:
Thank you so much for the awesome review!
September 26, 2023
May 18, 2023
Had a great experience every time I've gone in. Michael has been super helpful and sweet helping me pick out strains. They have a range of prices for things. the fruity cereal bar is definitely a favorite. Apple fritter is a tasty option they have on the cheaper end of the bud prices. Last time I went in I bought some of the $10 dabs and I was very happy with the product. Also LOVE the fact that they are a head shop as well. Definitely one of my favorite shops in Augusta and whenever I'm there I hit it up.
Dispensary response:
Thank you so much for the awesome review!
May 31, 2023
he the budtender made me an offer I couldn't refuse requesting I tip my 1st timers present to him lol.
I had to call because the order confirmed and was picked up in the same minute. the budtender said he pushed the wrong button
Dispensary response:
Hello, we would like to apologize about your experience at one of our stores, could you please send us an email with more information to customerservice@cannabishaven.com so that we may look into this!
May 31, 2023
April 2, 2023
I have been searching for a new dispensary for a change of pace, this place has an incredible inventory with a lot of options! I would say they have a little bit of everything, but they really have a lot of everything!! Thank you Mike, we are really happy with our purchase and were thrilled that you guys are also open late!!! :)
Dispensary response:
Thank you so much for the amazing review!
April 4, 2023
March 6, 2023
Mike (?) I think! And Steve were awesome & provided me with the best service and suggestions! Definitely will be back!
Dispensary response:
Thank you so much for the awesome review!
March 8, 2023
March 12, 2023
Mike was fantastic and the store was awesome
Dispensary response:
Thank you so much for taking the time to leave us a review!
March 13, 2023
