74 Reviews of Cascade Kropz - Recreational
4.3(74)
4.3
Quality
4.4
Service
4.3
Atmosphere
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July 1, 2017
Seems to have the best quality flower selection. Small building, not much staff, but I found the only strain here that's ever really helped my pain. These guys recommended exactly what I needed. It's my go to shop now.
August 22, 2018
I have gotten some product from here a couple times, it has been hit and miss. I recently made a phone call to ask about some product that was advertised on leafly, they just did a farting sound and hung up on me.
It's one thing that we are still spending the same amount on a legal plant that we were 15 years ago when it was more risky to be in the business, but the lack of professionalism from some in the industry is disgusting.
There are better places with higher quality and better pricing.
If you don't like leafly just get off the platform, if you don't want people calling about your specials, update your page.
I won't be a patronage here any longer and will be recommending a different shop to all that ask. Just found Local Roots, much more professional.
The lack of offerings in the area sucks, so I often just head down to everett.
September 14, 2017
Amazing atmosphere with top quality cannabis. Staff was very experienced with the products they sell, the new standard for any Budtender in the industry is Cascade Kropz‼️
A must visit or lifetime cannabis retail store, family run and you can tell.
October 18, 2017
Where do I start... Such a breath of fresh air. Felt the good vibes as soon as I walked in, great service with knowledgeable bud tenders. Didn't feel rushed or pressured to buy anything which is great. Glad to see you at the top of the street and out of the gravel pit!!!!
April 5, 2015
I've been coming here nearly exclusively since this store opened. the couple of times I checked out other stores left me disappointed in comparison. Amazing selection! Excellent service! And the prices, like everywhere else that it's recreational, are high...BUT reasonable. Cheaper even, at least cheaper than the few others I've been to. One very very helpful thing they have that I haven't seen elsewhere, a listing of available strains, complete with description of the strain. They used to keep several binders available for people to browse...they've updated to iPads now. The nicest part of that is they keep their website constantly updated, as well. So you can browse from home or wherever and know what you want when you get there! They have a GREAT staff, all very very knowledgeable about their products. I think it might be family run? Anywho, there are always plenty of people working there, it's quick in and out even when they're busy. Well there is my review...
February 13, 2017
Laid back, friendly, knowledgable staff, & a great selection. I drive from Lake Stevens once a month or so. Worth it!
November 12, 2017
Amazing atmosphere, staff is very knowledgeable and friendly!
October 9, 2014
Saw on their website that they had Dutch Treat strain so my husband and I went in after work since it was my favorite strain from when I smoked more frequently. Had no idea they had it at 26% THC and for $25 a gram. I also really liked that their menu board's prices included tax so you knew exactly what everything cost. Great experience
August 30, 2017
Kropz is the only place Ive been too for about 2 years! The staff is amazing and so friendly. They know exactly what strain to get when I walk in. I love this place so much!!
November 14, 2017
I was searching for a new go to store since I love in the middle of no where. wow, my first time in there and it is what made decide that this place was it. Awesome music playing, neat atmosphere and store, and super friendly and helpful staff. I'll be coming there for now on 😃
February 28, 2019
Well... how do I even start? The first time I walked in I was rushed thru the whole process — the second time I came in (they seem to be the only place that carries Fireline’s new strain Watermelon Gelato) they were great and took the time to answer my questions and help me with some questions about stuff. The third time I walked in... reminded me why I won’t come back (I’m sorely disappointed) the guy who helped me my second visit was super nice- the same guy on my third visit wasn’t so nice. He was a little rude and tried to show me products I didn’t want when I inquired about when the new strain would come back in. I felt rushed again and the service or lack of service was really just sad. I left feeling like I was rudely addressed and not taken seriously. I choose to spend my money elsewhere such as PRC (both Arlington & Conway) and The Vault-Silvana. Yes this place may be popular but as far as customer service. This place f*ckin’ sucks.
September 19, 2019
Lousy customer service. After coming here for a few years now, and spending about $200+ per month on average, I was told I couldn't return a torch for store credit. Initially I was told the Owners were not in when I asked, but low and behold a person daying they were an Owner came to talk to me when I asked for the Owners phone number. Both the Manager and the Owner were very rude and explained it wasn't their Policy to do returns.
I will no longer be patronizing an establishment that has so little regard for their customers.
February 6, 2020
For starters they use your service which is always inaccurate, always crashing and a host of other problems...menu always incorrect...this place had potential..:pretty decent staff however no deals...they say they keep prices lower but in actuality the are the same...exzactly the same as everybody else...
November 20, 2017
The new location is great.
November 2, 2017
Staff was great. They were knowledgeable, helpful, and friendly. I love their displays and lists of products. Highly recommend.
February 12, 2015
I drive from South Everett to see these guys. Best deals around.
October 5, 2014
One of the best so far.
March 17, 2015
freaking love the peps here :) knowledgeable and nice...even a cute one here and there :)
June 28, 2018
i like there selection. the staff are highly knowledgeable and friendly. things i feel could use some improvements are the shopping are is a little small for the amount of customers, i often feel hurried to make a decision. and the parking lot needs improvement as well and better signage. but overall a great place to go never have been disatisfied with a product.
October 8, 2014
Discrete location, family owned, great selection...definitely returning
December 16, 2014
Very professional shop, also convenient at less than 5 miles away from my house. The hemployee's were helpful and knowledgable, not to mention nice and enviting. Compared to other shops I've visited, they had very low, black market prices. They have ten dollar grams and although they had only 7% THC, their buds gave a quality, clear-headed high. I
enjoyed the comfy, laid-back atmosphere and quantity of strains. I definitely recommend visiting.
February 28, 2017
This was the first 502 place I went too I have been going here for a few years. They have good deals at times. They are a bit over priced they are about 10 to 15 more dollars for same product at other 502. The family is cool that own it.
February 24, 2017
Totally welcoming place! SUPER helpful-everything color coded, the staff is super helpful with lots of information! Always have some kind of deals going on! I would say this is my main shop!
September 21, 2016
Small little room that made me feel cramped and the customer service would have been better if the location was opened up larger because I didn't enjoy talking over everyone in the small room. The selection was good but unfortunately they are about a month behind and don't have much of a selection for medical patients that require CBD products. I will be excited to see the transition in the next month or so as I was told this would be changing.