CERTIFIED Dispensary

DO NOT order through the drive-thru. They pocket your money if you don’t check the bag!! Orders are always wrong, sketchy employees and atmosphere.

Short on weight, terrible customer service. Literally lied and ripped not only me off but a few friends. Sad thing is the flower was great quality but the quantity sucked.

I've been more than a few times. This place just wants to get you in and out. The products are just okay. My biggest problem is that the few times I have placed an online order with sale items, the discounts do not always get credited when I come to pick up the order. The last time it was over $50 more they wanted than what my preorder stated the total would be. I'll never go back. It's also the lowest-rated cannabis shop in the greater Cleveland area on Google. Just shop elsewhere.

I was really looking forward to Certified Dispensary’s New Year’s Day sale. I waited a whole week because they advertised 50% off on Certified processed goods. However, when I went to shop on New Year’s Day, they had changed the sale terms without notice. Instead of the straightforward 50% off, the deal now required buying an item of equal or equivalent value to get the discount. This change felt misleading and frustrating, especially after anticipating the sale all week. While I understand terms can change, better communication would have gone a long way. I hope Certified Dispensary can be more transparent about their promotions in the future.