Cinder - Spokane Valley

Always love putting in my order and picking up. This time, I accidentally locked my keys in my car AND my phone. 🤦‍♀️ Brandon Graves was SO KIND AND HELPFUL. Allowed me to use his phone and checked up on me until we were able to figure things out. Customer service here goes beyond the usual reason(s) for visiting! THANK YOU!

I love this place! The staff is always helpful and knowledgeable. Ordering online is so convenient! Y'all are the best!

I love that the staff is friendly and efficient, even when they are slammed. This shop is well lit instead of being dark like some others which I personally prefer. It’s definitely my favorite pot shop in Spokane.

I dont usually like this store because it's so compact and other customers are usually pretty rude. So I tried to online order. Ordering online itself was pretty ridiculous and not easy to maneuver. Then getting there because there was no parking I had to come to the door and stand there for another 10 minutes. However the employees are always super nice and trying to make it a better experience. Things get crazy at times. I would come back but not through online ordering.

Everyone working on the floor was very happy and upbeat. Great atmosphere! Tracey stood out with how kind and helpful she was ensuring I had quality and quantity. I will definitely be going back more there

So I've been here multiple times great selection good discount for industry workers like me. Today I went in and asked for a Blue Rasberry Dieseal was that was on the cheaper menu the budtender gets it out and rings me up. I assume what she grabbed me was the right gram I was wrong for assuming and that is my bad, but Blue Dream does not look like blue rasberry Dieseal was there's a lot more words to that. So please just remind your people to look for the names told to them and not the closest thing to it.

Fantastic place with fantastic employees. There isn’t a thing I’ve found wrong with Cinder Valley.

The bud tenders are AMAZING and so prompt and helpful. Love the online ordering and you guys carry most of my favs!!! Thx for the great work!

Best place to buy good but not too price pre-rolls. Good flowers as well. Very professional vibe in the store.

Cinder is by far my favorite shop in town! I Love the new space, and how the budtenders still make us feel right at home. I wanna give a shout out to Darren. For always greeting me by name and taking the time to help me find just what I am looking for. You know I am picky as heck and you don't shy away from the challenge. Thanks, man!

It’s close and they have daily specials. You do have to wait and variety is limited.

I like Cinder and order all my flower in the Spokane Valley location. Today when I picked up my 200.00 ounce, the seal had been unstuck and then looks like it had been re-stuck.. it was just sitting on the lid. It was dirty behind the part of the sticker that had been peeled back. I don't have a scale to weigh the product. Look at your jar before you leave your store..lesson learned.

First visit to this place and it was awesome! The customer service is so much better than most stores. Normally would go to another dispensary in Otis Orchards - being closer to home and all. A little further away but with the service I got at Cinder, I think I'm going to make this my go to place.

Lots of friendly faces and great deals!

I always love the friendly atmosphere and staff. Makinlie was extremely helpful and helping me trying new cartridges.

It was busy when I went in today but Makinlie had an amazing attitude, that left me with a smile! She also helped me pick out carts, and as always did an amazing job helping me pick things out, she always knows exactly what I want before I even know I want it. Will be returning again to see my favorite bud tender!

The store is nicely laid out, well lit, and in an easy to get to location. The service is OK but every time I've come in they lack energy or human emotion. I have never had a complaint about the quality or price of their concentrates but their glass products are cheaply made and break easily (3 broken pieces between my brother and I). The store staff is also not very knowledgeable about their glass products and will mistakenly tell you they were made in the USA when in fact they were imported from China. I go here when I'm in a bind and want to get in and out in a hurry and with a minimum of upselling.

I stopped smoking a few years ago so this was my first time buying legal weed and it was a great experience. The employee that helped me had great customer service and very knowledgeable on the products. The shop was clean and very professional. I will definitely be going back to this place!

Jamie I was just a little short on change when I was cashing out I was telling him to just take one pre roll out because I didn’t want to do another atm charge. Jamie without hesitation was like “ you’re good man I got it” he wouldn’t take no for an answer. Completely satisfied with my experience here! hope to come across Jamie again! He also picked me out the good shit! Cool guy 10/10 recommend.

Cinder always knows what they’re doing. Jamie L is the homie! Very chill, helpful, and all around positive vibes. Honestly, the whole staff is rad. Thanks Cinder!

Austin was my budtender and he was amazing!! Every budtender at Cinder always treats me with kindness and is knowledgeable and just great people to be representing your company, but Austin goes above in beyond in making you feel welcomed and making sure you are getting what you need.

Had Jamie help me today. He gave such great service and had so much knowledge on the products. He was patient with me and I appreciated that. Gotta have more in the shop like him.

Its not just the product, its the SERVICE! I bought the wrong cartridge for my battery, and instead of selling me a product, Seline heard me, and solved the ultimate problem by showing me that there was an adapter! Thank you for listening instead of selling!!!

So my bud-tender, Jamie, at the Valley store is freakin' AMAZING! He's so knowledgeable, fast, efficient and will not let you leave until your more than happy! If you need anything, go to Cinder in the valley and ask and wait for Jamie, you'll NEVER be disappointed. Plus this guy is so cool, laid back, funny and more than willing to spend time with you! He's worth the wait! Thank you Jamie!!