Columbia Care - Riverhead

Not sure what the fuss with previous reviews are about. Guessing they’re inexperienced with this process? I called in since I’m from Staten Island visiting the area. Super helpful over the phone. Emailed my documents, Came in, filled out form, and done less than 15mins? Only took extra minutes because I ordered a decent amount due to first time %20 discount available. Staff even helped me with the Brooklyn location and I’m definitely switching over to this Brand and location. Great experience and staff

Long wait time. It took a half hour to be seen.

this place. ugh. I wish the atmosphere/vibe matched that of the staff that was there, so upbeat and friendly. Unfortunately, the wait was way too long, I felt as though I was waiting in a dentist's office. I understand it's a medicinal location and they're being as professional as can be, I think they can find a balance and perhaps lighten the mood a bit. put out adult coloring books and some freaking crayons if you're going to make people wait 45 minutes to an hour to make a 1 minute transaction. Maybe they were short staffed? and now the product, I'm undecided, I'm leaning towards finding other options, and this is why. I bought the different mediums, flower, vape oil, and gummies. all three on their high potency thc catagory. the oil was nice and did exactly as promised, the gummies (chews) also side what they said they would but I needed to doses to manage what ails me. the flower was/is a complete bust. something tells me it's cbd flower but that's not how it's labeled. very, very, disappointed. I don't think I can return the unused portion. anyway, staff is great product is questionable. will I go back remains to be seen. will update if I do.

I usually have no issues here. but lately im not sure whats happening. first about a week ago i bought a quarter of the royal gorilla ground flower and was anxious to try it as I have been happy with their other ground flower. this batch however tasted and smelled like hay and was very dry and powdery. ground is one thing but this was garbage shake. then today i stopped omw to work for literally 1 diaposable vape. I placed my order online as i was going to work and didnt want to be late. i got a text at 130 that my order was ready. i got there at 145. i sat in the dispensary untill 230 before my order was actually ready. the ladies up front bless them kept me calm but i was now very late to work and visibly upset. atrocious customer service. whats the point in placing my order online? ill be hesitant to return. id rather go further the other direction to sunnyside in Huntington where its a much better experience